How Top Shops Structure Technician Mentorship Programs

About WrenchWay

WrenchWay's mission is to help solve the technician shortage in the automotive, collision, and diesel industries. Our software solutions are used by technicians, schools, and shops with the goal of attracting new people into the industry and making improvements for existing technicians. Learn more at


Event Description

There is no denying that companies with mentorship programs have a more confident, engaged, and better-trained workforce—leading to overall more productive and profitable businesses.

Within the auto, diesel, and collision industries, we know the first couple of years in the shop is a crucial time in a new technician’s career. A well-structured mentorship program can help set new technicians up for a long, successful career in the industry and within your shop.

In this roundtable, we discussed how some of the top shops and dealerships across the country structure their mentorship programs for technicians. Discussion topics included:

  • The importance and purpose of a mentorship program for technicians
  • The components of a successful mentorship program
  • Where mentorship programs fall short
  • Easy steps shops can take to start a technician mentorship program


Watch the Recording


Jay Goninen
Co-Founder & President, WrenchWay 
Phil Nightingale
General Manager, 
Mel Hambelton Ford
Beth Rutter
Collision Industry Professional,
E.A. Rutter Consulting
Kathy Cameron
Fixed Ops Director, 
Ed Martin Auto Group